Thomas International USA Team, Management and Sales Diagnostics

Diagnostics for Teams, Sales and Management

Given the time and money spent assembling teams in the first place, it is vital that you ‘fix’ them as quickly and effectively as possible. Thomas’ Diagnostic tools are a means to understand exactly what issues are currently affecting your team and preventing them from reaching their objectives.

Teams fail because of mismatched needs, unresolved conflict, personality clashes and lack of trust. All these can be addressed through understanding and recognizing how each person in the team behaves and responds in different situations. Problems can only begin to be resolved when people develop a much greater level of self-awareness. Understanding and appreciating the way someone prefers to behave at work means you can work with them more effectively.

Diagnostics

Even the best teams face issues and challenges that need to be addressed if they are to move forward to achieve even more ambitious goals.

The Thomas Diagnostics show a team where they need to be and the areas they need to focus on to achieve their goals. A Diagnostic review is where a team can openly and honestly address the issues they face. The review enables people to express their views in a non-confrontational and supportive environment.

Typically a Diagnostic Review will be a one day session. However, depending on the nature of the team and the extent of the issues, it may last more than a day.

Management Diagnostic

Members of a management team need to be able to relate to each other, build commitment, and achieve consensus. To gain commitment people need to modify their behavior to complement those of their team members.

For example, the board of a company must be comprised of people who will drive the business forward but it also needs a representation of less driving and more detail-focused characteristics to ensure it is not totally disengaged from the operation of the business. Yet, it is precisely these different behavioral elements combined with a lack of understanding of what each brings to the board that can cause tension.

Team Diagnostic

Teams can sometimes hit a glass ceiling. Discussion and debate can turn into a ‘blame game’ with people pointing fingers at the perceived shortcomings of others. One factor that differentiates ‘dream teams’ from ones that don’t work is a strong platform of understanding. Part of understanding is knowing that differences are not good or bad, better or worse. Each team member needs to be aware of their own limitations, that there are people on the team who can do things better than themselves. People need to cover the bases they are good at and concede to others where they are better.

Sales Diagnostic

The Sales Diagnostic is a one day workshop that helps sales teams identify factors that are preventing them from being as successful as they could be. There is a facilitated session that allows participants to focus on the major problems of how to increase sales.

THE DELIVERABLES

Personal Profile Analysis
Each member of the team is profiled using the PPA personality test and is provided with their own PPA report. The PPA report is a comprehensive assessment including work strengths, fears, motivators and values to an organization. It also includes how one is likely to behave under pressure, how one modifies their behavior in their current job and any current frustrations or problems.

Diagnostic Review Summary of Recommendations
Each participant is provided with a workbook to guide the facilitation. The team leader is also provided with a summary of recommendations based on the review. This is designed to help you guide your team to take the next best action to achieve company goals.

Interested in Thomas diagnostics for your team? Contact us today.